Support

CURRENT PRINT SUBSCRIBER RULES:

1. Access to the Digital articles on truewestmagazine.com is granted at no charge to current True West Magazine print subscribers. This access DOES NOT include access to the Flipbook Archives.

2. Current print subscribers that want access to the Flipbook Archives will need to sign up for the $3.95 monthly Flipbook Archive Plan here: FLIPBOOK ARCHIVE ONLY PLAN

To access the main website and digital articles, current print subscribers must first REGISTER, then log in.

Follow the steps below to log in:

STEP 1:

Click here: ACCOUNT SETUP. From here you will be able to set up your account and log in. Be sure to remember your login and password.

If you are notified that your account already exists, GO TO STEP 2.

STEP 2:

Click hereMY ACCOUNT – then click on Lost Password and follow the instructions. You will receive a new password and will be able to log in.

Continue to follow the instructions and re-log in. You should be good to go!

If the new password does not allow you access, GOT TO STEP 3.

STEP 3:

Update your email address in your True West print subscription account here:  Your True West Print Subscription Account

Log into your subscription account by entering your Account Number and Zip Code and click the SUBMIT button.

Once logged in and you see your account information, click on UPDATE SUBSCRIPTION on the black left-side panel.

Locate the E-MAIL box and enter your email address then click UPDATE MY ACCOUNT.

NOTE: This email must be exactly the same as the one you use with the website.

Once your E-mail is updated, go back to the website log-in and REPEAT STEP 1: MY ACCOUNT

Hopefully these easy steps will get you logged in and enjoying the new website.

Remember, you must be logged-in to access the website.  You can always log in my clicking on the MY ACCOUNT link at the top left corner on any page.

FAQ

Most frequent questions and answers

All digital subscriptions plans are recurring, meaning that each plan is billed to your credit card on file on a recurring basis.

The Digital All Access plan is billed at $4.95 per month

The Flipbook Archives Only plan is billed at $3.95 per month

The Print and Digital All Access plan is billed at $49.95 per year

Go to the My Accounts page and click on CANCEL YOUR SUBSCRIPTION.
Your subscription will be cancelled immediately and recurring payments will stop.

Access to the Digital articles on truewestmagazine.com is granted at no charge to current True West Magazine print subscribers. This access DOES NOT include access to the Flipbook Archives.

Current print subscribers that want access to the Flipbook Archives will need to sign up for the $3.95 monthly Flipbook Archive Plan here: FLIPBOOK ARCHIVE ONLY PLAN

Click on THE ARCHIVES link at the top of any page. Then scroll through the covers until you find the one you want to read. If you have paid for Archive access, you will see a link that says FLIPBOOK

Send an email to webmaster@twmag.com and tell us exactly what is happening. We will jump on it right away and help you to get logged in.